Frequently asked questions
Where can I buy a controller?
We are located inside The Downtown Exchange Clermont!
Can I buy one of your products online?
All of our controllers and custom orders are available on Etsy! https://www.etsy.com/shop/ComicControllers
Can I bring you my controller to customize?
Yes! This service is available in store only. You can place a custom order in store and we will paint the shells to your requested design.
Can you make (insert theme here)?
Probably! We have hundreds of designs already available that you can choose from or you can request something new and we will let you know if we can do it . Email us at email@example.com to inquire about a custom design! Or visit us in store to chat about your vision and what exactly you want!
How do custom orders work?
Custom orders can be placed in store, payment for your order is required up front and there are no refunds on custom orders.
The artist will create a mock up of the design based on the theme you've chosen and email it to you within one week of ordering. You can have one revision of the design and will receive a final mock up. The artist has one week from receiving your notes to deliver the second mock up. Additional revisions and mock ups are $15 each. Please note this may also delay the date you receive your order.
Theme of custom order can not be changed after the order is placed.
Your order must be picked up in store. We will call you when it's ready for pick up.
Custom Orders take 4-6 weeks to complete.
How much is a custom order?
These are prices for custom orders placed in store! If you are looking to place a custom order online, please email us at firstname.lastname@example.org with what you are looking for and your shipping address for a quote and design consultation.